12 February 2014, Lagos – In its bid to drive customer awareness and understanding of the unfolding power reforms, the Ikeja Distribution Company (IKEDC) has offered free medical services to its customers in Ikeja and its environs as part of the company’s ongoing corporate responsibility and sensitization campaign.
The exercise which had over 1,000 customers in attendance, provided a platform for the company to give updates on the state of power, even as it continues to work with its technical partners to ensure seamless and equitable distribution of power across its network.
Commending customers for their support, Mrs. Olubukola Osiberu, General Manager, Customer Service, said IKEDC remain committed to delivering world-class services with the support of its technical partners and all classes of customers.
Osiberu explained that apart from being an opportunity to give back to the society, the CSR scheme was designed to provide a platform for IKEDC to interact closely with the public to create better understanding of its activities as well as the rights and the responsibilities of electricity consumers.
Noting that distribution companies are at the end of the energy value chain and can only distribute the power generated and transmitted by Gencos and Transcos, she urged customers to show more understanding and take advantage of IKEDC flyers containing contacts of its principal officers to make complaints and contributions that will move the sector forward.
She also highlighted gas shortage, vandalism, sabotage and energy theft as key challenges bedeviling the process of power supply in the nation.
“The challenge of inadequate gas supply is huge and what we have been getting as Discos has reduced drastically.
– Kunle Kalejaye, Vanguard