09 November 2016, Sweetcrude, Port Harcourt – The Port Harcourt Electricity Distribution Company, PHED, has said it loses N2.3 billion monthly across the four states of its operational areas due to energy wastage.
Chief Executive Officer of PHED, Mr. Jay McCosky, disclosed this, saying the company was embarking on education and sensitisation of its customers across its operation area on the importance of energy efficiency management, with a view to reducing complaints from customers on billing issues.
McCosky said efficient use of energy would lead to lower bills and increased productivity as well as enhanced profit margin for commercial and industrial customers, explaining that to get knowledge about energy usage and ability to manage the consumption level would lower operating and production cost for commercial and industrial customers.
According to him, “PHED in its strategic plans has lined up series of enlightenment on energy efficiency in primary, secondary and tertiary institutions in Rivers, Akwa Ibom, Bayelsa and Cross River State.
“Communities are not left out in the enlightenment programme aimed at promoting energy saving culture and provision of energy efficient products,” he said.
In the meantime, PHEDC has also introduced online payment in its determined efforts to improve service delivery.
McCoskey, while unveiling the online payment system, said the platform was introduced to reduce the amount of time customers use in paying their bills.
He noted that the online platform which is powered by GPayment solutions allows PHED customers to pay their electricity bills anytime and anywhere using the platform.
According to him, the online payment complements other channels of payment, adding that it is very easy and convenient for her customers to pay their bills any time and anywhere.