*Industry veteran will lead the company’s services expansion and support customers with both in-person and remote service options
Lagos — Schneider Electric has appointed Waseem Taqqali as the Vice President Services for the Middle East and Africa. Taqqali, who joined Schneider Electric in 2013, has been promoted from his current role as Vice President Services for the Gulf. An industry veteran with several decades of experience, Taqqali will be tasked with leading one of Schneider Electric’s fastest growing segments and supporting customers with the company’s in-person and online service solutions.
A Jordanian national, Taqqali’s experience spans areas such as energy management, technology and sustainability; he previously held roles at Accenture, Masdar, DEWA and ADWEA. Waseem joined Schneider Electric in 2013 as the Building Business VP for the Gulf. In 2016 he took over the Services business in the Gulf & Pakistan Cluster.
Schneider Electric’s services business primarily focuses on asset reliability and operational efficiency for thousands of customers in the region. By optimising day-to-day operations and maximising equipment life, Schneider Electric’s services team ensures business continuity and peak performance for customers in sectors such as consumer packaged goods, healthcare, mining, oil and gas, transportation and utilities. The pandemic has also shifted the service business, with an increased focus on supporting customers remotely through cloud-based technologies.
“The services sector is crucial to our customers, and I’m going to work with the team across the Middle East and Africa to ensure that we deliver the very highest support levels to all of the organisations that we support throughout the region,” said Taqqali. “It’s an honour to take up this role, and I’m excited about what we can achieve by combining our on-the-ground expertise with remote technologies for the benefit of our customers.”