26 January 2017, Abuja – The Benin Electricity Distribution Plc has conducted a review of its operations after holding its 2013, 2014 and 2015 Annual General Meeting in Benin, Edo State.
“As we commence a new year, we project better performance as we strive to ensure that we improve further on customer experience,” he was quoted in a statement issued by the firm.
Osibodu added, “To our shareholders, we promise to create a world-class institution by being the leading electricity distribution provider enabling sustainable economic and technological growth in Africa and adding value to all stakeholders.”
The chairman commended the management and staff of the BEDC for their efforts in turning around the company in spite of the initial take off and transitional challenges.
The BEDC is one of the 11 successor distribution companies created following the unbundling and privatisation of state-owned Power Holding Company of Nigeria Plc.
It is the joint venture between Vigeo Power Limited and the government of Nigeria, represented by the Bureau of Public Enterprises and the Ministry of Finance.
The Vigeo Power Consortium, which became Vigeo Power Limited acquired 60 per cent shareholding as the new core investor in Benin Disco and took over the asset on November 1, 2013.
The statement further noted that since inception, the BEDC had resolved over 60,000 complaints through the customer complaints unit, using centralised call centre and complaints tracking software.
It said the Disco had also resolved the backlog of metering requests, having installed over 120,500 meters.